Elements of a Professional Collaborative Culture

“Collaborate” means to work jointly with others, especially in an intellectual endeavor. The following tool outlines elements of a professional collaborative culture.

Adult Collaborative Work Is Successful When:

  1. Strong relationships are founded in trust.
  2. There is a norm established of publicly sharing work, and being open to dialogue, discussion, and critique.
  3. Substantive, intellectual discourse takes place with a defined purpose.
  4. There are multiple levels of collaboration occurring in the school (for example, within grade-level teams, the leadership team, committees, and the governing board).
  5. Defined structures and protocols exist (for example, facilitator, timekeeper, and recorder roles; agendas and minutes; reflective time).
  6. Assumptions are questioned and new perspectives are used to solve problems. 
  7. Differences are treated with respect
Examples of Adult Collaborative Work in Schools:

  • Looking at student work in teams using defined protocols, and using these discussions to take steps to improve learning, teaching, and assessment.

  • Observing classrooms, and having conversations with the teacher being observed to improve learning, teaching, and assessment.

  • Developing a shared vision and common goals for moving the school forward with the input of the entire school community.

  • Creating shared decision-making governance structures that engage the entire faculty and include representation of families, students, and community members. Teams, committees, and full-faculty and governing board meetings allow the school to decide on key instructional, programmatic, and budgetary issues.

  • Working in teacher teams to plan and implement curriculum and assessments for shared students, including rubrics to assess student work.

  • Working in study groups or committees to examine data, read and discuss literature, and form strategies and solutions for improving learning, teaching, and assessment.

  • Serving on faculty panels to judge and assess student work that is presented through exhibitions, demonstrations, and portfolios.Collaboratively examining multiple sources of data to identify challenges, and then using an inquiry process to develop schoolwide goals and action plans.

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Development at the Josiah Quincy Upper School
The following study-group format and structure were developed by the teacher-leaders and principal at JQUS, with the input of the faculty. Topics were selected after a thorough inquiry into student and teacher views of teaching and learning at the school.

Study Groups at JQUS in 2006–07
A Brief Description
           
Overarching Question: What does it mean to be a learning community, and how can we, as a faculty, work collaboratively to build one? 

Our “Areas of Exploration” introduce the following basic questions:

  • What is the Teaching for Understanding framework, and how can I use it to
    reflect on and improve my practice and my students’ understandings?
  • What is differentiated instruction, and how can I use it to engage the range of
    students in my classroom? 
  • How can cooperative discipline help me to build a learning community in my
    classes and in our community at large? 
  • What is the IB program, and how might we consider using it in our community? What are the benefits and implications that adopting this curriculum would raise?
  • What are the commonalities and differences among us, and how do they impact the teaching and learning in our community? How do the issues of race, ethnicity, language, and class play out in our students’ lives and school experiences?
JQUS Study Groups: Small mixed-grade groups with the freedom and flexibility to explore a topic more thoughtfully and deeply.
           
Format: We have worked approximately ten hours of study-group time into our whole-faculty PD schedule. During this time you will meet in your study groups and have the opportunity to delve into one of our “Areas of Exploration” more deeply. In our efforts to achieve a true understanding of the topic, and due to the depth of each topic, we are going to stay in the same study groups for the entire year.

Areas of Exploration

  1. Teaching for Understanding
    Teaching for Understanding (TFU) is an educational pedagogy that provides a language and strategy for enhancing efforts to teach for greater understanding. TFU asks the following four questions: 
      1. What topics are worth understanding?
      2. What about these topics needs to be understood?
      3. How can we foster understanding?
      4. How can we tell what students understand
  1. Differentiated Instruction
    To differentiate instruction is to recognize students’ varying background knowledge, readiness, language, preferences in learning, and interests, and to react responsively. Differentiated instruction is a process to approach teaching and learning for students of differing abilities in the same class. The intent of differentiating instruction is to maximize each student’s growth and individual success by meeting each student where he or she is, and assisting in the learning process.
  2. Cooperative Discipline
    To put it simply, cooperative discipline shows teachers how to work hand in hand with students, colleagues, and parents to solve the discipline dilemma. With “cooperative” as the byword, two achievements are possible: First, the classroom becomes a safe, orderly, inviting place in which to teach and learn. Second, student self-esteem increases, which must happen if we want students to behave more responsibly and to achieve more academically.
  3. International Baccalaureate
    The International Baccalaureate Organization (IBO) is a recognized leader in the field of international education, encouraging students to be active learners, well-rounded individuals, and engaged world citizens. Founded in 1968, it currently works with 1,889 schools in 124 countries to develop and offer three challenging programs to more than 486,000 students aged 3 to 19 years.
  4. Issues of Race, Ethnicity, Language, and Class
    In our diverse urban educational setting, it is extremely important to explore what experiences our students bring into the classroom. Conversations and research relating to our students’ cultural and economic backgrounds can go a long way toward developing an effective educator:student relationship.
Components of Effective Meetings

Meetings should be productive and efficient. Below are components of effective meetings.

  • An agenda is distributed in advance.
  • Meetings start and end on time.
  • All team members participate in the discussion.
  • Team members ask clarifying questions when something is unclear.
  • Discussion stays on topic.
  • Plans about who will do what by when are finalized and recorded, and issues that require follow-up are carried over to the next agenda.
  • Minutes are recorded and shared with team members and others.
  • Commitments are carried out prior to deadlines.
  • Meetings are evaluated periodically for productivity, thoughtfulness, and how well members interact.
Norms: Young Achievers Educational Leadership Team
The following norms were developed by the Educational Leadership Team with their CCE coach. The norms were reviewed at the first ELT meeting of the school year, and are revisited as needed throughout the year. 
  • Listen (openly and actively).
  • Honor start and end times.
  • Offer mutual respect for: opinions, beliefs, background, and differences.
  • Watch your air time and reflect on your practice.
  • Strive for a common language and ask for clarification.
  • Communicate your needs and expectations and trust that others are coming from a place of good intentions.
  • Always have an agenda.
  • Exercise forethought—avoid “last-minute” decisions.
  • Members who are absent from a meeting will call another member who was present to find out what happened at the meeting.
  • When possible the ELT will try to reach a consensus in making its decisions.
  • Seek first to understand and then to be understood.
 
Young Achievers Decision-Making Procedures
 
 

The following is an excerpt from the Young Achievers Staff Roles and Responsibilities handbook, section III: “Decision Making & Governance.”  It is also found in the School Governance Handbook. 

Decision-Making Procedures

There are many ways a group can make a decision. A variety of decision-making methods have value and are appropriate in certain situations. Some of the variables considered in determining the most appropriate decision-making process are the following:

  • Time and resources available;
  • Type of decision to be made;
  • Importance of the decision to the organization or individual;
  • Expertise and experience of the participants in the content of the decision as well as in their function as decision makers;
  • Potential value of the opportunity to create a stronger team through the decision-making process
All groups and teams making decisions will follow the process outlined below:

  • Discuss and identify parameters of the decision.
  • Identify who will be affected and how they will be involved.
  • Develop a timeline.
  • Identify the decision-making method to be used (see below).
  • Identify a communication strategy.
  • Discussion should be guided by the questions below:
      • What is the issue?
      • What do we believe? (values, philosophy, beliefs, guiding principles)
      • What do we know? (research, experience, best practice)
      • What is the desired result? (ultimate goal)
      • What resources are needed and available? (human, time, fiscal, physical)
      • What do we do? (action, responsibility, implementation, evaluation)
Methods of decision making

There are a number of options by which groups can make decisions.  These include:

  • Decide and announce
    The designated leader makes the decision using the information available at the time.
  • Gather input from individuals and decide
    The designated leader asks selected individuals for input (ideas, suggestions, information) and then makes a decision.
  • Gather input from team and decide
    The designated leader asks the team members to share their ideas in a meeting. The leader decides after hearing from the team.
  • The team gathers input from individuals and decides
    The team asks individuals for their input and then decides.
  • Team decision by majority-rule voting or polling
    The team makes a decision based on the choice of 50 percent plus one of the people on the team.
  • Decision by consensus
    A consensus decision is one about which all members have had an opportunity to give their opinion and to understand the implications of various options. All members, including the leader, have the same formal power to support or block proposals. A consensus decision is one that each and every member of the group/team is willing to support and help implement. If consensus cannot be reached, the leader has a fallback decision-making option.
  • Delegate with constraints
    The leader defines the decision that needs to be made in the form of a question(s), clarifies the constraints (e.g., budget, timeframe), and delegates the decision to others as long as it adheres to the constraints

B. Decision categories and individuals/groups responsible
Below is a grid that identifies categories of decisions and which individual/team or group is responsible for the decision-making process. The leader or group must decide the method to be used for making a decision. If time and resources permit, individuals or other teams who will be affected by a decision are invited to join the team in the decision-making process. It is the responsibility of the team to make sure that those people who need to be involved in a decision are invited into the process from the beginning.

There are several commitments that are at the heart of all that we do at Young Achievers, and they are therefore embedded and considered in all decisions we make and not separated out as independent decisions. These are the following:

  • a vital partnership with each child’s family;
  • antiracist pedagogy and interpersonal relationships;
  • meeting the needs of the wide range of learners in the school;
  • use of data in making effective decisions.

Decision-Making Bodies at Young Achievers

Decision Category

Responsibility

Policy

Governing board

Schedule

Educational leadership team (ELT)

Curriculum development

ELT

School-based rules

Student support team, given authority by principal

Procedures/class placement

Located with different grade-level teams, school-based teams (e.g., nurse, office), in consultation with principal and assistant principal

Staffing and hiring

Recommendation from representative committee to principal

Professional development

ELT

Program development and evaluation

Begins with a school-based team responsible for the program element. The school-based team recommends to ELT

Facilities

Principal

Fundraising

Principal/FOYA

School-based practices

ELT

Individual goal setting and evaluation

Supervisory relationship

 
   
 
Q & A with Executive Director of Friends of Young Achievers
 
 

The following Q & A features Helen Rosenfeld, executive director of Friends of Young Achievers, Inc.  FOYA has a board of directors and is staffed by an executive director and business manager/development associate. 

Q: Why do you think FOYA is an important organization for Young Achievers to have?

A:The existence of FOYA allows Young Achievers to focus on its core mission—educating youth. FOYA is critical to enabling Young Achievers to reach its goals, particularly as they pertain to supporting the extended school day. Being a separate nonprofit builds the school's capacity to identify, accept, and manage large grants. While the principal is involved in FOYA activities, the structure takes the core fundraising responsibility away from the principal, who, in most schools, would be unable to consistently prioritize fundraising over the many tasks in their job. FOYA also offers another resource for the principal to rely on for communication, public relations, and an assortment of other needs.

Q: How does FOYA work with other governance structures at Young Achievers?

A:FOYA, as appropriate, presents information to the governing board, parent and family association, etc. FOYA does interact with members of these groups on a regular basis, as knowledge about the functioning of these entities enables FOYA to best communicate the interests of Young Achievers to the broader public.

Q: What are some successes and challenges FOYA has faced?

A:Since its founding FOYA has raised over $2 million for Young Achievers. FOYA has developed and maintains close relationships with a core group of individual donors who either donate personally or connect FOYA to other donors. While the primary challenge for FOYA is raising money to support its operating expenses, core funding does offer FOYA stability.
 
   
 
Team Roles
 
 

Team or committee members need to fill a number of different roles so the team operates smoothly. These roles can be rotated among the members, but teams often choose to keep the facilitator or team leader consistent because of the complexity of that role. Teams should spend time during their first meetings deciding what roles will fit their work and help them reach their goals. These roles could include, but are not limited to: facilitator, recorder, timekeeper, and observers. Any roles a team decides to use are not the exclusive responsibility of the person who takes on that role. All team members are responsible for making sure all roles are working effectively

Descriptions of Team Role

Facilitator or Team Leader—The team leader’s primary responsibility is managing the process of the team and helping team members stay focused on their purpose, goals, and norms. The team leader should also help build commitment and the confidence of the group. Perhaps most important, the leader is not there to control or run the team, but to create opportunities and a tone that allows all members to use their skills to help the team. 

Running effective meetings is one way a team leader helps the team reach its goals. The leader’s responsibility for running effective meetings includes distributing an agenda two or three days before each meeting, making sure team members’ ideas are heard, and keeping the meeting focused on the agenda and the issues that are being discussed. The facilitator ensures reflection at the end of each meeting to see how effectively the team worked together during the meeting.

Recorder—In addition to taking minutes of the meetings, this person is also responsible for communicating with groups outside of the team such as parents, other teachers, and the principal.  

Timekeeper—This person keeps a close eye on the progress of all meetings to make sure the entire agenda is addressed. Because it is often hard to keep people on task and within the timeframe the group has agreed to, the timekeeper is vital to making sure the team addresses all agenda items during each meeting.

Observers—Essentially all team members take this role and watch carefully to see how the team is operating in relation to the norms, goals, and purpose. It is everyone’s job to observe and give feedback on how team members interact with each other and how the group maintains its focus.
 
   
 
Building a Professional Collaborative School Culture: How Are We Doing?
 
 

As a school reflects on its professional collaborative culture—either for the first time or as an ongoing review—the following survey can be useful and thought provoking. Take time to individually complete the survey and then meet in small groups to compare and discuss findings.

For the following questions, rate where you think your school is on the following continuum:

1 = No, or rarely, or only a few teachers.
2 = Some, but not much, or not everyone.
3 = Most teachers and teams do fairly regularly.
4 = All teachers do regularly.

DO WE:

           Look at student work in teams using defined protocols, and use these discussions to take steps to improve learning, teaching, and assessment?

           Observe classrooms and have follow-up conversations with the teacher whose classroom is being observed to improve learning, teaching, and assessment?

           Work in teacher teams to plan and implement curriculum and assessments for shared students?

           Engage in text-based discussions?

           Use consultancies in teacher groups as a means to bring instructional dilemmas to the forefront and receive feedback on them?

           Work in study groups to examine data, conduct action research, and try new strategies for solutions for improving learning, teaching, and assessment?

           Serve on faculty panels to judge and assess student work that is presented through  exhibitions, demonstrations, and portfolios?

           Work in teacher teams to develop rubrics for assessing student work?

            Collaboratively examine multiple sources of data to identify challenges, and then use an inquiry process to develop schoolwide goals and action plans?

For the following questions, rate where you think your school is on the following continuum:

1 = No.
2 = We are at the beginning stages.
3 = We have, and many but not all are/were involved.
4 = Yes, and most everyone is/was involved.

HAVE WE:

           Set norms as a faculty for how we work with each other?

           Developed a shared mission and common goals among the entire school community for moving the school forward?

           Developed schoolwide principles, values, or habits of mind?

           Created a shared decision-making governance structure that engages the entire faculty through teams, committees, and full-faculty meetings on key instructional, programmatic, and budgetary issues of the school?
 
   
 
A Sample Protocol: The Consultancy
 
 

Below is a sample protocol for use in building a professional collaborative culture.  
Purpose: To get feedback on a set of questions or concerns posed by a teacher about certain aspects of student or teacher work.

Directions: A presenter and a facilitator work with a group of participants to examine student or teacher work.

Step 1. The presenter gives a quick overview of the work, highlighting the major issues or problems with which he or she is struggling, and frames a question for the consultancy group to consider. The framing of this question, as well as the quality of the presenter’s reflections on the work and/or issue being discussed, are key features of this protocol. (10 minutes)

Step 2. The consultancy group asks clarifying questions (questions that have brief, factual answers) of the presenter. (5 minutes)

Step 3. The group then asks probing questions of the presenter. These questions should be worded to help the presenter clarify and expand his or her thinking about the issue or questions that he or she has raised for the consultancy group. The goal here is for the presenter to learn more about the question he or she framed or to do some analysis of the issue presented. The presenter responds to the group’s questions, but there is no discussion by the larger group of the presenter’s responses. (10–15 minutes)

Step 4. The group then discusses the work and issues presented: What did we hear? What didn’t we hear that we need to know about? What do we think about the question or issue presented? Some groups like to begin the conversation with “warm” feedback, answering questions such as “What are the strengths in this situation or in this student’s work?” “What’s the good news here?” The group then moves on to “cooler” feedback, answering questions such as “Where are the gaps?” “What isn’t the presenter considering?” “What might be areas for further improvement or investigation?” Sometimes the group will raise questions for the presenter to consider: “I wonder what would happen if…?” “I wonder why…?” The presenter is not allowed to speak during this discussion, but instead listens and takes notes. (15 minutes)

Step 5. The presenter then responds to what he or she has heard. (10–15 minutes)

Step 6. The facilitator leads a brief discussion about the group’s observations of the process. (5–10 minutes)

Some Tips for Consultancies

Step 1: The success of the consultancy often depends on the quality of the presenter’s reflection in step 1, as well as on the quality and authenticity of the question framed for the consultancy group. However, it is not uncommon for a presenter to say at the end of a consultancy, “Now I know what my real question is.” That is fine, too. It is sometimes helpful for the presenter to prepare ahead of time a brief (one- or two-page) written description of the issues for the consultancy group to read as part of step 1.

Steps 2 and 3: Clarifying questions are for the person asking them. They ask the presenter “Who, what, where, when, and how.” These are not “why” questions. They can be answered quickly and succinctly, often with a phrase or two.
Probing questions are for the person answering them. They ask the presenter “why” (among other things), and are open-ended. They take longer to answer and often require deep thought on the part of the presenter.

Step 4: When the group talks, it is helpful for the presenter to pull her/his chair back slightly away from the group. This protocol requires the consultancy group to talk about the presenter in the third person, almost as if he or she were not there. As awkward as this may feel at first, it often opens up a rich conversation. Remember that it is the group’s job to offer an analysis of the issue or question presented. It is not necessary to solve the problem or to offer a definitive answer.
It is important for the presenter to listen in a nondefensive manner. The presenter should listen for new ideas, perspectives, and approaches and listen to the group’s analysis of his or her question/issues. The presenter should listen for assumptions—both his or hers and the group’s—implicit in the conversation. The presenter should also be alert for judgment by the group; this is not supposed to be about the presenter, but about a question he or she has raised. The presenter should remember that he or she asked the group to help with this question or issue.

Step 5: The point of this time period is not for the presenter to give a “blow-by-blow” response to the group’s conversation, nor is it to defend or further explain. Rather, this is a time for the presenter to talk about what were, for him or her, the most significant comments, ideas, and questions heard. The presenter can also share any new thoughts or questions he or she has had while listening to the consultancy group.

Step 6: Debriefing the process is key. Do not shortchange this step.